Customer Service and Stock Specialist

  • Aldi
  • Tampa, FL
  • time-alarm-solid 05-06-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a crucial part of our store operations, you will be responsible for merchandising and stocking products, cashiering, and ensuring a clean and welcoming store environment. By delivering exceptional customer service and working collaboratively with our team, you will play a key role in enhancing the shopping experience for our customers.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Provide outstanding customer service and support customers during their shopping experience.
  • Communicate effectively with team members and store management.
  • Monitor inventory accuracy and provide feedback on products and inventory.
  • Adhere to cash handling policies and minimize losses.
  • Follow company policies while maintaining document security and confidentiality.
  • Perform any additional duties as assigned.

Qualifications

  • Must be 18 years of age or older.
  • Ability to deliver prompt and courteous customer service.
  • Efficient operation of a cash register.
  • Safe and proper use of equipment.
  • Capability to interpret and apply company policies and procedures.
  • Excellent verbal and written communication skills.
  • Organized, detail-oriented, and able to multitask.
  • Meet state and local requirements for handling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is a plus.
  • Equivalent combination of education and experience.

Benefits

  • 401(k) Plan and Company Matching Contributions.
  • Employee Assistance Program and National Discount Program.
  • Medical, Dental, Vision, and Prescription Insurance.
  • Generous Vacation Time, Paid Holidays, and Paid Parental/Caregiver Leave.
  • Short and Long-Term Disability, Life, and AD&D Insurance.
  • Equal Opportunity Employer committed to diversity and inclusion.