Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking to add a dynamic Customer Service Associate to our Avis Budget Group team. This role involves assisting customers with the return of rental cars, ensuring a seamless and pleasant experience for our valued clients. If you are a responsible individual with a passion for customer service, we want you to be part of our growing enterprise.

Responsibilities

  • Assist customers with the return of rental cars.
  • Meet and greet customers, secure keys, record mileage, gas levels, and damage to vehicles.
  • Check vehicles into the computer system while delivering exceptional customer service.

Requirements

  • High School Diploma (or equivalent).
  • Valid Driver’s License.
  • Basic computer skills (typing, data entry).
  • Effective verbal communication skills.
  • Willingness to work outdoors and flexibility with shifts.
  • 6 months of retail customer service experience is a plus.

Perks

  • Bi-weekly pay.
  • Full on-the-job training and skill enhancement opportunities.
  • Paid time off and medical, dental, and other insurance benefits.
  • Contribute tax-free for public transportation or parking.
  • 401k retirement benefits.
  • Employee discounts on car rentals and purchases.

About Us

Avis Budget Group is a leading mobility provider, known for brands like Avis, Budget, Budget Truck, and Zipcar. With over 70 years of experience and a global presence in 180 countries, we are shaping the future of the industry. Join our mission today for an exciting career and growth opportunities within our enterprise.

Disclaimer

Avis Budget Group is an equal opportunity employer. This position may involve standing, walking, and vehicle entry/exit for extended periods. The advertisement provides a general overview of this role, subject to change based on business needs. Apply now to be part of our diverse and inclusive team.