Customer Service Representative - Grand Rapids

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a Customer Service Representative to join our team in Grand Rapids at Avis Budget Group. As a valued member of our enterprise, you will assist customers with the return of their rental cars, providing exceptional service and enhancing their experience.

Responsibilities

  • Greet and assist customers with vehicle returns.
  • Record mileage, fuel levels, and any damage to vehicles.
  • Check-in vehicles using computer systems.
  • Provide excellent customer service throughout the process.

Perks

  • Bi-weekly pay.
  • On-the-job training and professional development opportunities.
  • Paid time off and comprehensive insurance benefits.
  • Retirement benefits and employee discounts.
  • Contribution towards public transport or parking expenses.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver's License.
  • Basic computer skills including typing and data entry.
  • Effective verbal communication skills.
  • Ability to work outdoors and flexibly in all shifts.
  • Retail customer service experience is a plus.

About Us

Avis Budget Group is a leading provider of mobility solutions with a global presence. Join us in shaping the future of the industry with opportunities for career growth and development.